Inbox Labels

Add labels for sorting important customers

Add Labels

To quickly add labels to a contact, click on the icon ⓘ next to the collaborator icon, and scroll down to the Labels column.

To add a new label, click on the "+" icon. Type your desired label name into the input box of the label module, and select "create-new-label".

Alternatively, select an existing label by ticking its box.

Filter Labels

Once labels have been added, you can filter conversations by their labels using the staff view selector.

To do so, click the filter icon located next to the sort icon at the top of the search bar. Then, click on Labels.