Import Contacts
Bulk import contacts using excel or csv files
Click on
Import contacts
.
Download
sample.CSV
or.XLSX file
to update contacts information.
Make sure to use the correct format, otherwise, the file may not upload successfully.
Fill out the contact details in the file.
Remove any unnecessary columns and only keep the columns that you want to update.
Ensure the phone number has country code WITHOUT + or spaces.
e.g. 85290129888
Upload or drop the
.CSV file
or.XLSX file
and clickNext
.
The system will match contact columns.
Under Action, choose Overwrite or Update blank only from the dropdown. Click Next
.
Overwrite: Imported values will replace current ones, even if the current value is empty
Update Blank only: Imported values will only be added if the current value is empty
Phone number and email are content mapping fields and cannot be overwritten.
Select Import type whether to add
As individual contacts
orAdd to list
. ClickComplete
.
Tick on the box and click
Complete
.
You will receive an email notification once contacts are imported successfully.
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