In this article, we will guide you through how to manage your SleekFlow account settings, including updating your personal information, resetting your password, selecting your preferred SleekFlow version, and connecting with your clients through sharing your WhatsApp QR code.
Manage your personal information
Access the page to update your personal information by following the steps outlined below:
- Click on your
profile icon in the bottom left corner and select “Settings” -
Under Settings, click on the “General” page
Within the “Profile” tab or “General”, you can manage your personal information, such as your profile picture, phone number, personal time zone, and more.
Note on Time Zone
The SleekFlow platform has 2 time zone concepts: “Company Time Zone” and “Personal Time Zone”. When your account is first created, SleekFlow automatically aligns your personal time zone with your company’s time zone. However, if you are located in a different geographical area than your company, you can update your personal time zone accordingly. This configuration determines the system's time zone for scheduling time-sensitive features, such as scheduled inbox messages or broadcasts.
Reset your password
There are 2 ways you can choose when resetting your account password. You can reset your password in SleekFlow's account settings page, or reset from the SleekFlow sign-in page.
To reset your password within your SleekFlow account settings:
- Click on your profile icon in the bottom left corner and select “Settings”
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Under Settings, click on the “General” page
- Click on “Reset password” under the “Password” section
- You will then receive an email with a link to reset your password
To reset your password from the SleekFlow's sign-in page:
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Go to the SleekFlow sign-in page and click "Forgot password?"
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Enter the email address for which you wish to reset your password in the page provided below and click "Continue"
- If an account exists under the email address you entered, you will then receive an email with a link to reset your password
After you have requested to reset your password:
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Check your inbox for the email provided below and click “Change my password"
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Enter your new password in the page shown below and click "Continue"
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Your password must contain 8 characters and any 3 of the following requirements:
- Special characters (!@#$%^&*)
- Lowercase letters (a-z)
- Uppercase letters (A-Z)
- Numbers (0-9)
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Your password must contain 8 characters and any 3 of the following requirements:
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Once your password is successfully updated, you will see the following success message
