đź”’ This service is available for all plans
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đź”’ The information in this section applies only to Admin account users
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You can connect the Facebook Messenger of your Facebook page to SleekFlow, enabling you to:Â
- Send and receive Facebook messages with your customers
- Set up automated replies for comments on Facebook posts
- Automate other workflows, such as replying to messages or assigning conversations to team members
- Broadcast messages using Facebook’s one-time notification (OTN) feature
You can connect multiple Facebook Messenger channels to your SleekFlow account, expanding your ability to automate and manage customer interactions efficiently.
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Checklist before connecting to a Facebook Messenger channel
Here are the items you will need to prepare before connecting your Facebook Messenger channel to SleekFlow:
- Ensure you have a Facebook pageÂ
If you don’t have a Facebook page, you can create one by following this guide.Â
 - Add the Facebook page to a Facebook Business Portfolio in Business Manager
Follow this guide to add a Facebook page to your Business Manager as a business asset
 - Assign the Facebook page to your Facebook user account in Business Manager
Follow this guide to assign the Facebook page as a Business Asset to the user performing the connection in Business Manager.Â
Step-by-step guide
Once you have completed the checklist above, you can follow the steps below to connect to your Facebook Messenger channel to SleekFlow:Â
- Click the icon on the left navigation bar to go to the “Channel” page
- Select “Facebook Messenger”
- Click “Connect” on the top right corner of the page
- A pop-up window will appear. Enter the password to sign in to your Facebook account. Then click “Continue”.
- Select the Facebook Business Portfolio with the Facebook page you are trying to connect. Then click “Continue”.
- Select the Facebook page you would like to connect to SleekFlow. Then click “Continue”.
- Review the access granted to SleekFlow. Click “Save” to continue to the next step.
- Once your Facebook Messenger is successfully connected, you will be redirected to the Facebook Messenger channel dashboard, and a success message will appear at the left bottom of the screen.