Salesforce integration

Integrating SleekFlow with Salesforce

Written By Frieda Yip (Super Administrator)

Updated at October 17th, 2024

Integrating Salesforce with SleekFlow boosts lead management and automates follow-ups. Sync various record details between Salesforce and SleekFlow, and use Flow Builder to design complex workflows. Manage conversations, automate workflows, and create broadcast campaigns for enhanced efficiency and collaboration. In this article, we will guide you through connecting and managing your Salesforce organization with SleekFlow.

 

Connecting a Salesforce organization

đź”’ The information in this section applies only to Admin account users

 

You can follow the steps below to set up your Salesforce integration:

  1. Click on the icon on the left-hand navigation bar
  2. You will be redirected to the “Integrations” page
  3. Under “CRM integrations” section, you will find the “Salesforce” section
  4. Click on the “Connect button”, you will then be redirected to the “Connect Salesforce” page
  5. In the “Connect Salesforce” page, you can select whether to connect to a Salesforce product site or a Salesforce Sandbox
  6. After selecting the integration environment, click the “Continue on Salesforce” button at the bottom of the page
  7. You will be redirected to the Salesforce log-in page. Log in and authorize access on Salesforce
  8. You will be redirected back to the Salesforce dashboard on SleekFlow once the connection is successful

 

Note on connecting a Salesforce sandbox organization:

When data records on Salesforce sandbox match conditions match a flow created in Flow Builder, it will trigger the flow and any subsequent actions. This may result in test data records syncing into SleekFlow.

 

 

Managing your connected Salesforce organization

đź”’ The information in this section applies only to Admin account users.

 

 

ℹ️ You need to have at least one Salesforce Organization to SleekFlow to review and manage the connected Salesforce connection.

 


You can review and manage all of your connected Salesforce Organization in the Salesforce dashboard, to access the dashboard, you can follow the steps below:

  1. Click on the icon on the left-hand navigation bar to go to the “Integrations” page
  2. Under “CRM integrations” section, you will find the “Salesforce” section
  3. Click on “Manage integration”, and you will be redirected to Salesforce dashboard

 

Renaming your Salesforce organization

To rename the Salesforce organization, follow the steps below:

  1. In the Salesforce dashboard, hover on the Salesforce organization you would like to rename
  2. Click on the button, and select “Rename”
  3. Rename the organization in the “Connection name” text box
  4. Click “Rename” and your organization name will be updated
     

By renaming the organization, you will only rename the organization name displayed in SleekFlow. The change will not be applied to the organization name on Salesforce.

 

 

Disconnect your Salesforce organization

To disconnect your Salesforce organization, follow the steps below:

  1. In the Salesforce dashboard, hover on the Salesforce organization you would like to disconnect from
  2. Click on the button, and select “Disconnect"
  3. A warning modal will show up, click “Delete” to confirm the disconnection
  4. Your Salesforce organization will be disconnected from your SleekFlow account

 

Re-connecting your Salesforce organization

There might be occasions when your Salesforce integration is disconnected. For example, the authorization expired. In these cases, your Salesforce organization connection status will be changed to “Disconnected”, and any flows with the Salesforce node that has the organization selected will fail to perform the relevant trigger or action.

To resolve this, you can reconnect your connection by following the steps below:

  1. Go to the Salesforce dashboard
  2. Click on the button of the Salesforce organization you would like to reconnect. This button only appears for connections that are “Disconnected”.
  3. Follow the steps in Connecting a Salesforce organization

 

Utilizing your Salesforce connection

Once you have successfully connected your Salesforce organization to SleekFlow, you can leverage this integration to enhance your workflows using SleekFlow’s Flow Builder. With your Salesforce data at your fingertips, you can automate processes, streamline communication, and create personalized experiences for your customers.

By utilizing the Salesforce nodes in the Flow Builder, you can perform various actions, such as retrieving customer information, updating records, and triggering events based on specific criteria. This powerful integration allows you to create seamless workflows that enhance productivity and improve your overall business operations.

For detailed instructions on setting up the Salesforce node in Flow Builder, please refer to our Flow Builder Setup Guides for Salesforce triggers and Salesforce actions.


Â