"Abandoned cart is updated" trigger

How to trigger flow when abandoned cart is updated

Written By Ray Tang (Administrator)

Updated at June 5th, 2026

 

 

Before setting up your “Shopify” trigger nodes, ensure that you have already integrated your Shopify connection with SleekFlow. You can follow the steps in this Help Center article to complete the connection.

 

 

Abandoned cart updated

The Shopify abandoned cart updated trigger activates whenever an existing abandoned cart in Shopify is updated. This allows you to take action when new items are added, quantities change, or cart details are modified — keeping your recovery campaigns accurate and timely.

Common use cases include:

  • Send updated reminders: Trigger a new message when customers add more items to an abandoned cart.
  • Adjust offers dynamically: Offer higher discounts if the cart value increases after an update.
  • Update CRM or analytics: Sync the latest cart details into SleekFlow custom objects or external systems.
     

Set up "Abandoned cart is updated" trigger node

Set up the Abandoned cart updated trigger node form by following the steps below:

  1. Click on the node to open up its form, which will appear on the right side of the screen.
  2. The node form contains the following fields for you to set up the trigger:
    1. Setup tab
      1. Store: Select the connected Shopify store you want to use with this trigger. If you haven’t connected your store yet, you can refer to the steps in this Help Center article
      2. Customer identifier: Fill in the details to map Shopify event to a SleekFlow contact
        1. Identifier type: Select whether you want to identify the contact using phone number or email address
        2. Value: Select the Shopify variable that contains the customer’s phone number or email, matching the identifier type you selected above.  (e.g., {primary_phone}).
        3. New customer enrollment: Toggle this on so that if the contact does not yet exist in SleekFlow, the system will automatically create one.

Note on “New customer enrollment” toggle

Contacts created through “New customer enrollment” toggle will only include the phone number or email. If you want to sync additional properties from Shopify, consider adding an Upload contact action node later in the workflow.

 

 

  1. Filter tab
    1. Enrollment conditions: When toggled on, you can set specific conditions that the updated abandoned cart must meet in order to be enrolled into the flow. For example:
      1. checkout/created_at within the last 24 hours
      2. checkout/email is not empty
      3. line_items contains a specific SKU