Before setting up your “Shopify” trigger nodes, ensure that you have already integrated your Shopify connection with SleekFlow. You can follow the steps in this Help Center article to complete the connection.
Shopify order updated
The Shopify order updated trigger activates whenever an existing order in Shopify is updated. It ensures that changes to orders — such as status updates, fulfillment progress, or payment outcomes — can immediately trigger workflows in SleekFlow. This helps you keep customers informed and your internal systems in sync.
Common use cases include:
- Send shipping or delivery updates: Notify customers automatically when their order status changes to fulfilled or delivered.
- Handle cancellations or refunds: Trigger alerts to internal teams or send messages to customers when an order is canceled or refunded.
- Sync fulfillment details: Update SleekFlow custom objects or external CRMs when tracking codes, carriers, or fulfillment info is added to the order.
Set up "Shopify order is updated" trigger node
Set up the Shopify order updated trigger node form by following the steps below:
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Click on the node to open up its form, which will appear on the right side of the screen.
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The node form contains the following fields for you to set up the trigger:
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Setup tab
- Store: Select the connected Shopify store you want to use with this trigger. If you haven’t connected your store yet, you can refer to the steps in this Help Center article
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Customer identifier: Fill in the details to map Shopify event to a SleekFlow contact
- Identifier type: Select whether you want to identify the contact using phone number or email address
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Value: Select the Shopify variable that contains the customer’s phone number or email, matching the identifier type you selected above. (e.g., {order/primary_phone}).
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New customer enrollment: Toggle this on so that if the contact does not yet exist in SleekFlow, the system will automatically create one.
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Setup tab
Note on “New customer enrollment” toggle
Contacts created through “New customer enrollment” toggle will only include the phone number or email. If you want to sync additional properties from Shopify, consider adding an Upload contact action node later in the workflow.
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Filter tab
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Enrollment conditions: When toggled on, you can set specific conditions that the updated Shopify order must meet in order to be enrolled into the flow. For example:
- Order status changes from processing to fulfilled
- Payment status = Refunded
- Updated within the last 24 hours
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Enrollment conditions: When toggled on, you can set specific conditions that the updated Shopify order must meet in order to be enrolled into the flow. For example: