Before setting up your “Shopify” trigger nodes, ensure that you have already integrated your Shopify connection with SleekFlow. You can follow the steps in this Help Center article to complete the connection.
Shopify customer updated
The Shopify customer updated trigger activates whenever an existing customer profile in Shopify is updated. This ensures that important changes — such as new contact information, updated preferences, or loyalty status — can trigger workflows in SleekFlow to keep your records accurate and your customer engagement timely.
Common use cases include:
- Sync updated contact details: Automatically update SleekFlow contacts when a customer changes their email, phone number, or address.
- Trigger loyalty or engagement actions: Start a new flow when a customer’s loyalty tier or subscription status is updated.
- Alert sales or support teams: Notify staff when a high-value customer’s profile is updated to ensure quick follow-up.
Set up "Shopify customer is updated" trigger node
Set up the Shopify customer updated trigger node form by following the steps below:
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Click on the node to open up its form, which will appear on the right side of the screen.
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The node form contains the following fields for you to set up the trigger:
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Setup tab
- Store: Select the connected Shopify store you want to use with this trigger. If you haven’t connected your store yet, you can refer to the steps in this Help Center article
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Customer identifier: Fill in the details to map Shopify event to a SleekFlow contact
- Identifier type: Select whether you want to identify the contact using phone number or email address
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Value: Select the Shopify variable that contains the customer’s phone number or email, matching the identifier type you selected above. (e.g., {primary_phone}).
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New customer enrollment: Toggle this on so that if the contact does not yet exist in SleekFlow, the system will automatically create one.
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Setup tab
Note on “New customer enrollment” toggle
Contacts created through “New customer enrollment” toggle will only include the phone number or email. If you want to sync additional properties from Shopify, consider adding an Upload contact action node later in the workflow.
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Filter tab
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Enrollment conditions: When toggled on, you can set specific conditions that the updated customer record must meet in order to be enrolled into the flow. For example:
- Customer tag changes from Prospect to VIP
- Email address updated in the last 7 days
- Subscription status = Active
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Enrollment conditions: When toggled on, you can set specific conditions that the updated customer record must meet in order to be enrolled into the flow. For example: