Reply to post comment
The Reply post comment action allows you to automatically respond to comments directly under your social media posts.
Use this action node to:
- Acknowledge customer comments in real time
- Drive engagement on posts
- Provide quick guidance or next steps
Set up "Reply to post comment" action node
- Click on the Reply to post comment action node to open up its node form, which will appear on the right side of the screen
- The node form contains the following fields for you to configure your action:
-
Comment: Configure the content of your reply
-
Like Facebook comment: Toggle this on to automatically like the original comment when the reply is sent.
-
Comment: Configure the content of your reply
💡 Please note replies are visible to all users. Avoid sharing sensitive information in comment replies. For more personalized support, consider using reply post comment via direct message action node instead.