SleekFlow provides three powerful Analytics Dashboards to help you monitor and improve various aspects of your business operations. Each dashboard serves a specific purpose, offering valuable insights and metrics to drive performance. This article provides an overview of the Analytics Dashboards available on SleekFlow and their functionalities.

Overview of Analytic Dashboards

SleekFlow currently offers the following dashboards:

1. Conversation Analytics Dashboard: The Conversation Analytics Dashboard helps you monitor inbox activity and agent performance. Key metrics include messages sent, number of conversations handled, average response time, and average resolution time, providing insights to optimize team efficiency. You can visit this Help Center article to learn more about Conversation Analytics Dashboard.
2. Conversion Analytics Dashboard:  The Conversion Analytics Dashboard provides valuable insights into your customer journey, helping you track and analyze how leads and prospects convert into customers. Key metrics include conversion rates, drop-off points in the funnel, and time taken to complete a conversion. These insights allow you to identify opportunities to improve your sales funnel and optimize the customer experience. Visit this Help Center article to learn more about the Conversion Analytics Dashboard.

Accessing Analytics Dashboards

You can follow the steps below to access Analytics Dashboards: 

• Click the icon on the panel on the left
• A menu will appear
  
   
• Select the Analytics Dashboard you wish to access
• You will be redirected to the Analytic Dashboards