This trigger activates when an existing property is added or updated on a contact’s profile. It’s useful for segmentation, personalization, or routing changes as customer data evolves. Here are some example use cases:

• If contact’s location has changed, update which regional team handles their requests

Set up "Contact property is updated" trigger node

1. Click on the Contact property updated trigger node to open up its node form, which will appear on the right side of the screen

2. The node form contains the following field for you to set up the trigger:

• Filter tab
  • Enrollment conditions: When toggled on, you can set specific conditions at the “Filter” tab that the customer must meet in order to be enrolled into the flow.